This Privacy Policy explains how 2502957 ALBERTA LTD. ("we", "us", "Swipelis") collects, uses, and protects your information when you use the Swipelis mobile app (the "App"). By using the App, you agree to this policy.
Account information. If you create an account, we collect your email address and a password. Passwords are handled by our authentication provider (Supabase) and are stored only in a hashed, non-reversible form — we never see or store your plain-text password.
Learning data. To save your progress and sync it across devices, we store the settings and progress you generate in the App: your main language, the language you are learning, your daily goal, your onboarding choices, and your learning statistics (such as streaks, accuracy, and time practised).
On-device data. App settings and your learning progress (streaks, deck position, daily-goal progress) are stored locally on your device. If you use the App without an account, this learning progress stays on your device and is synced to our servers only if you later create an account.
Install identifier. The App generates a random identifier when it is first installed. It is not your name, email, or Apple ID, and it does not identify you across other apps, but it lets us count installs and group the usage data below by install. It is shared with the analytics providers named in Section 5.
Automatically collected. Lesson videos are delivered through a content-delivery network (Cloudflare R2). To deliver content and process the data described in this policy, standard technical information such as your device's IP address is processed by the network and by the service providers named in Section 5, as with any website or streaming service.
Usage data. Whether or not you have an account, we collect information about how you use the App — such as which screens you open, your answers to the onboarding questions (including, if you provide them, your age range and gender), which lesson cards you answer and whether you answered correctly, quiz results, and purchase events — to understand how the App is used and to improve it. This is processed by us (in our secure backend) and by the analytics providers named in Section 5, keyed to the install identifier above (and to your account if you are signed in).
Diagnostics. If the App crashes or hangs, we collect a technical crash report (such as the type of error, your iOS version, and the App version) so we can find and fix the problem.
We do not use this data for third-party advertising, we do not sell your personal information, and we do not track you across other companies' apps or websites.
Words and sentences are read aloud using your device's built-in Apple text-to-speech. This is processed on your device; we do not receive the audio.
If you purchase a subscription, payment is processed by Apple through the App Store. We never receive or store your payment card details. Apple's handling of your purchase is governed by Apple's own privacy policy.
We use the following providers, which process data on our behalf under their own security and privacy commitments:
We keep your account and learning data for as long as your account is active. Usage analytics and diagnostics (Section 1) are kept as long as needed for the purposes described there. When you delete your account, your account and profile data are deleted; analytics records are unlinked from your account, though records keyed to the install identifier may be retained in de-identified form. You can request deletion of your data at any time (see Section 8).
The App is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under that age. If you believe a child has provided us personal information, contact us and we will delete it.
Depending on where you live, you may have the right to access, correct, export, or delete your personal data. You can delete your account and its associated data directly within the App, or by contacting us. To exercise any of these rights, or for any privacy question, contact us at support@swipelis.com.
Swipelis is operated from Canada. Wherever you live, your information may be stored and processed in Canada, the United States, or other countries where we or our service providers operate, which may have data-protection laws different from those in your country. Where required, we take reasonable steps to ensure your information receives an adequate level of protection.
Depending on your country or region — including the European Union and United Kingdom (GDPR), California (CCPA/CPRA), Australia, and others — you may have additional rights over your personal information, such as the right to access, correct, delete, export, or object to or restrict certain processing, to withdraw consent, and to lodge a complaint with your local data-protection authority. We honour these rights regardless of where you live. We do not sell your personal information, and we do not use it for third-party advertising or cross-app tracking. To make a request, contact us at support@swipelis.com.
We may update this policy from time to time. We will update the "Last updated" date above and, where appropriate, notify you in the App.